Terms of service
OVERVIEW:
Welcome to Élova Shop! The terms “we,” “us,” and “our” refer to Élova Shop. Élova Shop operates this store and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the “Services”). Élova Shop uses the Shopify platform, which enables us to offer you the Services. The terms and conditions below, along with the policies referenced herein (the “Terms of Use” or “TU”), govern your rights and responsibilities when you use the Services. Please read these Terms of Use carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy [LINK]. If you do not agree to these Terms of Use or the Privacy Policy, you must not use our Services.
ARTICLE 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Use, you represent that you have reached the age of majority in your state or province of residence and you give us your consent to allow your minor children to use the Services on devices that you own, purchase, or manage. To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all the necessary rights to provide such information. You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
ARTICLE 2 - OUR PRODUCTS
We have made every effort to accurately represent our products and services in our online stores. However, please note that the colors or appearance of products may differ from what you see on your screen due to the type of device you use to access the store, as well as its settings and configuration. We do not guarantee that the appearance or quality of the products or services you have purchased will meet your expectations or be identical to what is presented or rendered in our online stores. All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to withdraw any product from sale at any time and may limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
ARTICLE 3 - ORDERS
When you place an order, you are making an offer to purchase. Élova Shop reserves the right to accept or refuse your order for any reason whatsoever, at its sole discretion. Your order is only considered accepted after written confirmation from Élova Shop. We must receive and process your payment before your order is validated. Please carefully review your order before submitting it, as Élova Shop may not be able to accept cancellation requests once the order has been confirmed. In the event of a refusal, modification, or cancellation of your order, we will attempt to contact you using the email address, billing address, and/or telephone number provided when placing the order. Your purchases are subject to the return or exchange conditions in accordance with our Refund Policy. You represent and warrant that your purchases are for personal or household use only, and not for commercial resale or export.
ARTICLE 4 - PRICE AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time of the order and will be indicated in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, delivery charges, handling fees, customs duties, or import fees. Prices displayed on our online stores may differ from those offered in our physical stores or on other online platforms operated by third parties. We may offer promotions on our Services from time to time, which may affect prices and are governed by terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary. You represent and warrant that: (i) your credit card information is accurate, correct, and complete, (ii) you are authorized to use this card for the purchase, (iii) the charges incurred will be honored by your card issuer, and (iv) you will pay the charges incurred at the displayed prices, including shipping and handling fees, and all applicable taxes.
ARTICLE 5 - SHIPPING AND DELIVERY
We cannot be held responsible for any delays in delivery or shipping. All delivery times indicated are estimates and are not guaranteed. We are not liable for delays caused by carriers, customs procedures, or any events beyond our control. As soon as the products are handed over to the carrier, ownership and risk of loss are transferred to you.
ARTICLE 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio content, as well as their design, selection, and arrangement, are the exclusive property of Élova Shop, its affiliates, or its licensors. They are protected by U.S. and foreign patent, copyright, and intellectual property laws. These Terms authorize you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided in these Terms, nothing shall be construed as granting you a license or any other right to any patent, trademark, copyright, or other intellectual property of Élova Shop, Shopify, or any third party. Any unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted in these Terms are reserved by Élova Shop. The names, logos, product and service names, designs, and slogans of Élova Shop are registered trademarks of Élova Shop, its affiliates, or its licensors. You may not use them without the prior written consent of Élova Shop. The Shopify name, logo, product and service names, designs, and slogans are registered trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are the registered trademarks of their respective owners.
ARTICLE 7 - OPTIONAL TOOLS
You may use third-party client tools offered as part of the Services. These tools are not monitored by us and have no control or input over them. You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind, and without our endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Your use of optional tools offered on the site is entirely at your own risk and discretion. It is your responsibility to ensure that you are familiar with and agree to the terms and conditions applicable to such tools, as defined by the relevant third-party provider(s). We may also, in the future, offer new features through the Services (including the release of new tools and resources). These new features will be considered an integral part of the Services and will be subject to these Terms of Use.
ARTICLE 8 - THIRD-PARTY LINKS
The Services may contain documents and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party documents or websites you choose to access. If you decide to leave the Services to access such third-party documents or websites, you do so at your own risk. We will not be liable for any harm or damage related to your access to any third-party websites, or to the purchase or use of any products, services, resources, or content on those websites. We encourage you to carefully review the policies and practices of any third party and make sure you understand them before engaging in any transaction. Claims, complaints, concerns, or questions regarding third-party products and services should be directed to the relevant third party.
ARTICLE 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANTS: This section accurately describes the relationship between Shopify and your store and should not be deleted or modified.] Élova Shop is powered by Shopify, which allows us to offer you the Services. However, any sales or purchases made in our Store are made directly with Élova Shop. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Élova Shop, including any damages, injuries, or losses resulting from products or services purchased. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising out of or related to your purchase and transaction with Élova Shop.
ARTICLE 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be found here [LINK], and certain personal information may also be subject to Shopify's Privacy Policy, which can be found here. By using the Services, you acknowledge that you have read these privacy policies. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve them to you. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in countries different from your country of residence, in order to provide the Services to you. See our Privacy Policy [LINK] for more details on how we, Shopify, and our partners use your personal information.